Shipping policy
Effective date: May 31, 2019
This Shipping Policy explains how orders are processed, dispatched, and delivered. We aim to provide fast and reliable delivery for all customers.
Order Processing
- Orders placed before 3:00 PM (UK time) are dispatched the same working day.
- Saturday dispatch cut‑off time is 1:00 PM.
- Orders placed after these times will be dispatched the next working day.
- Orders placed on Sundays or public holidays are processed on the next working day.
- Once your order is dispatched you will receive a tracking number via email.
- Order notes/special requests should be submitted at least an hour before the dispatch cut-off time.
United Kingdom (UK Mainland)
|
Service |
Price |
Estimated Delivery |
|
Royal Mail 24 (orders over £25) |
Free |
1–2 working days |
|
Royal Mail 24 (orders under £25) |
£3.99 |
1–2 working days |
|
Next Day Guaranteed |
£8.99 |
Next working day |
Europe (EU & Rest Of Europe)
|
Service |
Price |
Estimated Delivery |
|
Hermes International DHL Express |
£10 £30 |
3–7 working days 1 – 2 working days |
Please note: We are currently reviewing our European shipping solutions and may introduce additional courier options such as DPD Express International.
Middle East
Countries: Bahrain, Iraq, Kuwait, Oman, Qatar, UAE, Yemen, Saudi Arabia
|
Courier |
Price |
Estimated Delivery |
|
DHL Express |
£60 |
2–4 working days |
|
Aramex |
£60 |
3–5 working days |
United States of America
|
Service |
Price |
Estimated Delivery |
|
Royal Mail International Tracked |
£15 |
5–9 working days |
|
DPD Express |
£20 |
3–5 working days |
|
DHL Express |
£40 |
2–4 working days |
Africa
|
Courier |
Price |
Estimated Delivery |
|
DHL Express |
£50 |
3–6 working days |
Shipping available to all countries within the African continent.
Australia & New Zealand
|
Service |
Price |
Estimated Delivery |
|
Royal Mail International Tracked |
£15 |
6–10 working days |
|
DHL Express |
£50 |
3–5 working days |
Rest of the World
|
Service |
Price |
Estimated Delivery |
|
Royal Mail International Tracked |
£15 |
6–12 working days |
|
DHL Express |
£50 |
3–5 working days |
Additional Information
Delivery times on international orders are estimates and may vary depending on customs clearance, local courier services, or unforeseen delays.
International shipments may be subject to customs duties, taxes, or import fees depending on the destination country. These charges are the responsibility of the customer.
We are not responsible for delays caused by customs authorities, courier issues, or events outside our control.